Client User Administrators (CUAs) and Organization Group Administrators (OGAs) the time-saving ability to set and/or update organization groups for multiple standard users at one time.
- Click Manage Users from the My Quick Links section on the Iron Mountain Connect home page. The User Management screen opens.
- Follow the steps in Searching for Existing Users to bring up a list that includes the users for whom you need to set or change the organization group.
- Click the checkboxes to select the users.
- Click the Action button and select Organization Group Access. The Manage Organization Group Access screen opens.
- Select the organization group and click Confirm>.
NOTE: Create organization groups from within Records Management | Administration | Manage Organization Groups.
- Confirm the organization group change for the selected users and click Submit Request.
- A message displays indicating that the confirmation details will be emailed to you. Click OK.
- After the organization group is updated, you receive a system-generated email confirmation from Iron Mountain Connect Records Management.
NOTE: You cannot user multi-user edit functionality to update Client User Administrators (CUAs) and Organization Group Administrators (OGAs).
See Also